Email Tips: How to receive email messages from DVAC

If you haven't been receiving email updates and our email newsletter lately, it may be that your email provider is mistaking the messages for SPAM and blocking them. Shown below are some tips to help you get all the great news that DVAC sends out by email.

First, be sure that you have signed up to receive email messages from DVAC. DVAC uses a service called Constant Contact for sending our newsletter and other messages by email to hundreds of members.

If you use Microsoft Outlook, you can add Constant Contact's e-mail address and their domain name to the Safe Senders List.

1. On the Tools menu, click Options.
2. On the Preferences tab, under E-mail, click Junk E-mail.
3. Click the Safe Senders or Safe Recipients tab.
4. Click Add.
5. In the Enter an e-mail address or Internet domain name to be added to the list box, enter the name or address you want added, and then click OK.

You can read more at Microsoft's Outlook Help pages.

If you use AOL 5.0 or 6.0 and you aren't receiving DVAC emails, try this:

1. Sign onto AOL with your master screen name. Go to keyword MAIL CONTROLS.
2. In Mail Controls, go to People and Places.
3. Choose one of the following available preferences by clicking once on the setting:
   • Allow email from all AOL members, email addresses, and domains.
   • Allow email from all AOL members, and from the listed domains and email addresses. Block email from all others.
   • Allow email from the listed AOL members, email addresses, and domains. Block email from all others.
4. Type constantcontact.com and <your domain> in the box provided and click Add.

If you use Google Mail (Gmail), check your SPAM folder to see if an email message from DVAC is mistakenly marked as SPAM. If you find a message wrongly classified as spam, you can unmark the message. Just select the message, and click Not Spam along the top of your Spam label. Unmarking a message moves it to your inbox.

If you find that some senders' messages are consistently being mislabeled as spam, you can prevent this by adding their email addresses to your Contacts list. Gmail will deliver messages from members of your Contacts list to your inbox.

You can read more at Google Gmail Help about how to correct this problem.

Yahoo! provides your email if you use AT&T's DSL service (your email address ends with sbcglobal.net). Here is how to remove DVAC email from your SPAM folder and make sure that future messages are not treated as SPAM:

1. In your Spam folder, click the message to select it.
2. Then click Not Spam, which is above the list of messages.

You can read more at Yahoo Email Help about how to correct this problem.